Industry-leading Support & Training

Excellent support is available seven days a week, always at no charge

Phone & Email Support

Our friendly support reps are ready to help you with any questions you might encounter. We'll answer most questions within 15-30 minutes, and often less than that. Try us at or +1 617-830-1665

Training & Implementation

Our Back Office advisors are available by appointment to help you get up to speed on any Main Street Sites feature. You can schedule a session whenever you need to. We'll help you get comfortable with the service. Sessions can be one-on-one or in groups.

Documentation & Videos

If you're a reader, we have something to say about each and every Main Street Sites feature in our extensive online help. Each major funcational area has a comprehensive overview with links to detailed how-to articles. Our video library is growing each week as we add more content to our help video collection. See below for some samples.

Here's a sample of our helpful videos

Welcome to Main Street Sites
Managing your Classes
Getting Started with Registration Pricing
Website Basics
Rolling Classes Forward
Working with Semesters

Click here for more videos